Privacy Policy
At SG8 Casino, we value your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform.
By accessing and using our services, you agree to the terms outlined in this Privacy Policy. If you have any questions, feel free to contact us.
Information We Collect
When you register at SG8 Casino, play games, or interact with our platform, we collect certain information to provide a secure and personalized experience. This includes:
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Personal Details: Name, email, contact number, address, date of birth
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Account Information: Username, password, verification documents
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Transaction Data: Deposit and withdrawal details, payment method, bonus history
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Device and Usage Data: IP address, browser type, device information, login location, session times
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Gaming Activity: Game preferences, bet amounts, session lengths, win/loss history
We only collect the data necessary to provide you with the best possible experience and to meet legal and regulatory requirements.
How We Use Your Information
SG8 Casino uses your data to:
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Set up and manage your account
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Process transactions securely
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Improve our games and services
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Provide support and respond to inquiries
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Send account notifications, updates, and promotional offers
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Verify your identity and prevent fraud
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Comply with legal obligations
Your data is never sold to third parties. We only share it with trusted service providers when necessary to process payments, verify identities, or improve platform security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to enhance your experience. Cookies help us:
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Remember login sessions
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Customize game recommendations
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Track performance analytics
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Improve website usability
You may manage or disable cookies in your browser settings. However, doing so may affect certain features of the site.
Data Security
We apply strict security measures to protect your personal and financial data. These include:
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End-to-end SSL encryption
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Firewalled servers
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Two-factor authentication (2FA) for account access
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Continuous monitoring for suspicious activities
Our security is regularly audited to ensure that your information remains private and safe.
Third-Party Services
SG8 Casino works with trusted payment and software providers, including:
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Visa and Mastercard
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GCash
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Bank Transfer
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Certified Game Providers
These third parties are required to follow their own data protection policies and only use your information for the services they deliver.
User Rights and Control
As a user of SG8 Casino, you have full control over your personal data. You may:
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Access or request a copy of your data
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Update or correct your personal details
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Request the deletion of your account and data
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Set limits on data use for marketing purposes
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Opt-out of promotional communications at any time
To request changes, contact our support team.
Data Retention Policy
We retain your data only for as long as required by law or to provide our services. This includes:
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Account records
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Financial transactions
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Player activity logs
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Support conversations
Inactive accounts may be archived or anonymized after a certain period, in compliance with data retention standards.
Responsible Gaming and Privacy
As part of our Responsible Gaming efforts, we may collect behavioral data to identify signs of risky gaming. This information is kept confidential and is only used to offer protection tools such as limits or self-exclusion.
Compliance with Laws
SG8 Casino complies with the Data Privacy Act of 2012 in the Philippines, along with other international data protection laws such as GDPR (General Data Protection Regulation) for applicable users.
We also work closely with regulators to ensure transparency and full legal compliance.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements, platform features, or user feedback. When we do, we’ll notify you through email or on-site alerts.
We recommend reviewing this page regularly to stay informed about how your data is handled.
Contacting SG8 Casino
If you have any questions, feedback, or requests regarding your personal data, please contact our data protection officer via:
Email: Use our Contact Form
Live Chat: Available 24/7 on our website
Let’s Get You Started at SG8 Casino
You're just a few clicks away from fun, fair, and secure gameplay. Whether you're betting on sports, spinning a slot, or playing live poker, SG8 Casino is the place for you.
